We are happy to refund should you have any problems with a product or sizing issues. We request that you contact us within 7 days of receipt of the order so the problem can be rectified swiftly. Of course we expect products will be returned as new, with tags and in original packaging should they be unsuitable or an incorrect size. Please contact Judy personally on 03 9439 5700 or 0438 292 813. or email firstname.lastname@example.org. Your satisfaction is important to us! We will issue you with a return authorisation number.
Please do not return products without prior arrangement, it's always best to communicate to get the best outcome for both parties.
Our Return Address is: Kids of Eltham Shop15/16 Eltham Mall, Arthur Street Eltham 3095
For OVERSEAS postage costs, anything over 500gms in weight, you will be notified of any additional postage costs which can be paid via PayPal or emailing credit card details. Free postage is for Australian orders only